With today's technology advances we have become a society dependant upon receiving and soliciting information at warp speed. The super-information highway has embedded itself into the thread of the 21st century. With these advances and society's ongoing quest for knowledge and information , we vendors find these tools of the computer age to be quite useful in getting our messages of promotion out to the masses.
Sometimes these tools can be used to rant, rave and formulate an opinion or review anyone, anywhere at anytime. Message boards are an increasingly popular format as are blogs and sites that just review products and services.
We encourage you to do your research on the products and services you are interested in before making a commitment. Share your experiences with others as input and feedback is of tremendous value in the customer service industry.